It is important that you have your loved one's Social Security Card available especially when applying for state benefits. If you don't know where the card is, start working on a replacement as soon as possible. In the meantime, knowing your loved one's correct Social Security Number may be sufficient. In my case, I never obtained a replacement card and that did not become an issue. But, if you can and while you have time, get a copy of you don't have the original.
The Social Security Administration (see link below) has information online to help you with this task.